zbaj-'s Terms & Conditions

1. Introduction & Acceptance

The zbaj.click website and its mobile application (collectively "zbaj Platform") you acknowledge that you have fully read, understood, and agreed to these Terms & Conditions. These Terms constitute a legally binding agreement that zbaj and the user.

zbaj An online gaming and betting platform designed specifically for users in Bangladesh. Our platform offers Sports Betting, Live Casino, slots, and a wide range of other entertainment and gaming options. zbajUse of -'s services is subject to full compliance with these Terms & Conditions.

2. Eligibility & Registration

zbaj To register on the platform and use our services, the following conditions must be met:

• You must be 18 years of age or older must be.
• You are not accessing the platform from a country or region where online gaming is prohibited by law.
• You are creating an account in your own name and with your own information — not on behalf of anyone else.
• If you previously had a zbaj No existing account, or no previously terminated account.
• All information provided at registration is truthful, accurate, and up to date.

During registration, you will need to provide your full name, date of birth, phone number, and email address. zbaj reserves the right to request identity verification (KYC) at any time. Failure to complete verification may result in a temporary suspension or permanent closure of the account.

3. Account Management

Your zbaj Account security is your responsibility. Please follow the account guidelines below:

• Keep your password strong and never share it with anyone.
• After each login, make sure you log out properly — especially on shared devices.
• If you notice any suspicious activity on your account, immediately zbaj Notify Support.
• Zbaj is not responsible for any third-party activity carried out through your account. zbaj will not be held liable.

Only one account is allowed per user — One Account permitted. Operating multiple accounts from the same person, device, or IP address will result in all accounts being terminated and any remaining balance being forfeited.

4. Deposits & Withdrawals

zbajDeposits and withdrawals on zbaj are easy via Mobile Pay, Nagad, and Rocket. Payment rules are outlined below:

• Minimum Deposit: ৳500 (five hundred BDT).
• Minimum Withdrawal: ৳1,000 (one thousand BDT).
• Withdrawal requests are typically processed within 10 to 30 minutesare processed within.
• The payment method used for withdrawals must match the method used for deposits.
• Large withdrawal requests will not be processed until KYC verification has been completed.
• In cases of money laundering or suspicious transactions zbaj reserves the right to suspend withdrawals and conduct an investigation.

All deposits and withdrawals are processed in Bangladeshi Taka (BDT). Deposits from third-party accounts are not accepted — all deposits must come from a payment method registered in your own name.

5. Bonuses & Promotions

zbaj-'s bonuses and promotional offers provide exclusive benefits to users. However, specific terms apply to the use of these bonuses:

• Each bonus offer has its own separate Wagering Requirement applies, as clearly stated on the relevant offer's page.
• The welcome bonus is available to new users only and applies to the first deposit exclusively.
• Withdrawals cannot be made directly from the bonus balance — funds become withdrawable only after the applicable wagering requirements have been met.
• If bonus abuse or fraudulent activity is detected, the bonus and any associated winnings will be forfeited.
• zbaj Reserves the right to modify, suspend, or cancel any bonus offer at any time.

6. Betting Rules

zbajBefore placing a bet in the Sports Betting section, please familiarise yourself with the following rules:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If an event is cancelled or postponed, the bet amount will be refunded.
• Odds may change during live betting, and the final odds at the time of settlement will determine the outcome.
• If a bet is affected by a technical error zbaj We reserve the right to cancel the relevant bet.
• Betting based on match fixing or insider information is strictly prohibited.
• If unusual betting patterns are detected, zbaj We reserve the right to review any bet.

7. Fair Play Guarantee

zbaj's games all meet international standards RNG (Random Number Generator) technology. This technology ensures that the outcome of every game is completely random and in no way predetermined.

Our game providers — including Evolution Gaming, Pragmatic Play, and others — have their RNG systems regularly verified through independent third-party audits. zbaj Only offers games from providers that hold international gaming licenses and guarantee fair play.

Each game's RTP (Return to Player) Rates are listed in the game lobby. Users can view their gaming history at any time from their account settings.

8. Prohibited Activities

Any of the following activities zbajis strictly prohibited on the platform:

• Assisting minors in registering or accessing the platform.
• Using the platform for money laundering or financing terrorism.
• Attempting to gain bonus benefits by creating multiple accounts.
• Playing games using bots, scripts, or any automated software.
• Unauthorized interference with the platform's security systems or game infrastructure.
• Stealing or fraudulently using another user's account credentials.
• Attempting to obtain benefits from customer service using a false identity.

9. Privacy & Data Protection

zbaj The protection of your personal information is our top priority. Data collected at registration is used solely for account management, payment processing, and customer support.

We do not sell or share your information with third parties, though data may be disclosed in response to lawful requests from law enforcement agencies. For more details, please refer to our Privacy Policy Read.

Our platform uses SSL encryption to secure all your data transmissions. Payment information zbajare not stored on -'s servers — they are processed directly through the payment gateway.

10. Responsible Gaming

zbaj believes that gaming is entertainment — not a livelihood. We encourage all users to play responsibly. The following tools are available on our platform:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Decide in advance the maximum amount you are willing to lose in a given session.
• Cooling-Off Period: Temporarily lock your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Permanently close your account for an extended break.
• Reality Check: Receive periodic reminders about your session duration and spending.

If you're struggling with a gaming addiction, please reach out to our Responsible Gaming Visit the page or contact support.

11. Account Suspension & Termination

zbaj reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Fraudulent, illegal, or suspicious activity.
• Registering with false or inaccurate information.
• Failure to complete identity verification (KYC).
• Accounts that have been inactive for an extended period (12 months or more).

Upon account closure, any valid balance will be returned provided no Terms and Conditions have been violated. However, if the account is closed due to a violation, the entire balance may be forfeited.

12. Dispute Resolution

For any dispute or complaint, please first zbaj Contact our customer support team. We're available 24 hours a day, 7 days a week to help resolve your issues.

After the complaint is submitted zbaj We will provide an initial response within 7 business days and a final resolution within 30 business days. For complex cases, this timeline may be extended, but you will be informed in advance.

13. Limitation of Liability

zbaj We are not liable for the following:

• Losses in games or bets due to internet disconnection.
• Unauthorized access to an account resulting from the user's own negligence.
• Transaction delays caused by third-party payment providers.
• Service disruptions caused by natural disasters, cyberattacks, or other force majeure events.
• Financial losses resulting from the user's own gaming decisions.

Under any circumstances zbaj's maximum liability shall be limited to the current balance held in the user's account.

14. Changes to Terms & Conditions

zbaj We reserve the right to update or modify these Terms and Conditions at any time. Users will be notified in advance of any significant changes via email or in-app notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms and Conditions. We recommend visiting this page regularly to stay informed.

15. Contact

If you have any questions or comments about these Terms and Conditions, please get in touch with us:

• Email: support@zbaj.click
• Live Chat: Click the chat icon at the bottom-right corner of the platform
• Time: 7 days a week, 24 hours a day

Our customer support team is available in Bangla and committed to resolving your issues quickly.