zbajPrivacy Policy

1. Introduction

zbaj (zbaj.click) places the highest priority on its users' privacy. This Privacy Policy explains how zbaj What data is collected, why it is collected, how it is used, and how it is kept secure.

zbajBy using the website or mobile app, you agree to this Privacy Policy. This policy zbajforms an integral part of zbaj's Terms and Conditions.

We believe transparency is the foundation of trust. That's why this policy has no hidden clauses — everything is stated plainly so you know exactly where you stand.

2. Information We Collect

zbaj collects three types of data — information you provide directly, information generated through your use of the platform, and information collected automatically.

We never collect sensitive personal information such as religious beliefs, political opinions, health data, or anything of a similar nature.

3. Use of Information

Data Collected zbaj Used for the following purposes:

• Account management: To verify registration and login, and to keep your account secure.
• Payment processing: To process deposits and withdrawals and maintain transaction records.
• KYC & legal compliance: To verify age, confirm identity, and comply with anti-money laundering (AML) regulations.
• Customer Support: To resolve your issues, answer your questions, and handle any complaints.
• Responsible gaming: To detect unusual gaming patterns and reduce the risk of gambling addiction.
• Platform Improvement: To analyse user experience and further improve our service quality.
• Promotional communications: With your consent, to keep you informed about offers, bonuses, and promotions.
• Fraud Prevention: To detect and prevent fraudulent activity, multiple accounts, and bot usage.

4. Data Sharing Policy

zbaj Your data is never sold to anyone. However, it may be shared in the following limited circumstances:

• Payment Providers: Only the information required to process transactions is shared with Mobile Pay, Nagad, and Rocket.
• Game Providers: Limited data may be shared to facilitate game launches and manage sessions.
• Law Enforcement Agencies: Providing data in response to a valid court order or government investigation is a legal obligation.
• Security Services: Anonymized data may be shared with fraud prevention technology partners.

5. Cookie Policy

zbaj The platform uses cookies and similar tracking technologies to enhance your experience. We use the following types of cookies:

• Essential cookies: Required to maintain login sessions and ensure core platform functionality. These cannot be disabled.
• Performance cookies: Used to monitor platform speed and performance.
• Functional Cookies: Helps remember your language preferences, game settings, and more.
• Analytics Cookies: Used to analyze user behavior and improve our services.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.

6. Data Security Measures

zbaj Industry-standard technologies and processes are used to keep your data safe, including:

• 256-bit SSL/TLS Encryption: All data transmissions are carried out over encrypted channels.
• Firewall Protection: An advanced firewall system blocks all unauthorised access.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Regular security audits: Our systems are regularly audited by independent third-party security experts.
• Data masking: Sensitive information such as payment numbers is always masked when displayed.
• Access Control: Only authorized personnel have access to data on a need-to-know basis.

7. Data Retention Period

zbaj Your data is retained only for as long as necessary. General guidelines are as follows:

• Account Information: For as long as your account is active, and up to 5 years after it is closed.
• Transaction records: A minimum of 7 years, as required by financial regulatory authorities.
• KYC documents: Up to 5 years after account closure.
• Gaming Logs: Up to 2 years for responsible gaming monitoring purposes.
• Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.

After the required retention period, data is securely deleted or anonymised so you can no longer be identified.

8. Your Privacy Rights

zbajAs a user of zbaj, you have the following rights:

9. Protection of Minors' Data

zbaj Strictly for individuals aged 18 and above. We do not knowingly collect data from minors.

An age verification process is carried out at the time of registration. If we are notified that data belonging to a minor has been collected, zbaj The account will be closed immediately and all associated data will be deleted.

10. Changes to the Privacy Policy

zbaj This Privacy Policy may be updated from time to time. For any significant changes:

• You will be notified by email or in-app notification at least 15 days before any changes take effect.
• The "Last Updated" date at the top of this page will reflect any changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

To request a copy of a previous version of this policy, support@zbaj.clickYou can submit your request to

11. Contact

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

• Email: support@zbaj.click
• Live Chat: Click the chat icon in the bottom-right corner of the platform
• Time: 7 days a week, 24 hours a day

Our privacy team typically responds to your email within 24 hours and provides a full resolution for complex requests within 30 days.